IT services for dental offices
Dental IT support that keeps your practice running
My Dental IT is an IT services company built for dental offices. We secure your network, back up your data and look after the computers, servers and dental software your practice runs on.
- Started inside a dental practice
- Signed HIPAA BAA with every customer
- Founders with 10+ years in dental IT
We take care ofThe IT behind your dental office
- Network securitySecure, without slowing your team down
- Data backup & recoverySo you avoid losing vital data
- Practice & billing softwareInstalled and maintained
- Computers & serversDesktops, tablet PCs and servers
- Malware protectionFor digitally stored patient information
Signed HIPAA BAA with every customer
Welcome to My Dental IT
Your network is the backbone of your office
It is also probably the last thing you want to think about on a busy clinic day. That is why we’re here: to simplify your network needs and take the stress of maintaining your information systems off your plate.
We provide tailored computing and communications services for dental offices, and we know the hardware, software and unique needs that keep a practice running smoothly.
- A secure network that does not get in the way of your team’s work.
- Backup systems so you avoid losing vital patient and practice data.
- Remote and home office connectivity for the people who work outside the practice.
- Protection against intruders, damaging malware and unauthorized users.
Your patients are your number one priority. Let your network be ours.
Dental IT services
Everything your office runs on, in one set of hands
We install and maintain the systems behind a modern dental office, from the network and the server to the software at the front desk.
Network security
We configure your network so it is secure without slowing your team down, and keep intruders and unauthorized users out.
Data backup & recovery
Backup systems and recovery software, so you avoid losing vital patient and practice data.
Dental software support
Your practice management and dental billing software, installed and maintained.
Computers & servers
Desktops, tablet PCs and server systems, set up and kept in good working order.
Server monitoring
Monitoring software on your server, so problems are caught in an emergency.
Malware protection
Malware and virus protection that keeps digitally stored patient information safe.
Internet, phone & remote access
Internet and phone line setup for the office, plus remote and home office connectivity for the people who work outside it.
Why My Dental IT
IT people who know dental offices from the inside
We understand the needs of dental practitioners because we started in a dental practice, and we bring real IT expertise to them.
Started inside a dental practice
Our founding members have more than 10 years of hands-on experience maintaining dental practice systems.
A signed HIPAA BAA
We sign a formal HIPAA business associate agreement with every customer to protect patient confidentiality.
You are always kept informed
We tell you about every change to your network, planned maintenance and update to your systems.
Ready for what comes next
We follow the dental management and IT industry, so you benefit from new technology and equipment.
How we work
From first call to a network you rarely think about
Reliable, secure and expandable hardware and software, looked after by people who explain what they are doing.
Tell us about your office
Call, email or send a message about your computers, network, software and what is not working.
We set it up properly
We configure your network securely and install backup, malware protection and server monitoring software.
We keep it maintained
We maintain your hardware and software, and server monitoring watches for trouble in case of an emergency.
You stay in the loop
Before we change your network, plan maintenance or update a system, you hear about it from us.
Patient data
Protecting your data is our number one responsibility
Data is your most valuable asset, and we don’t take the responsibility of protecting it lightly. Patient confidentiality is backed by a formal HIPAA business associate agreement between us and every customer.
- A signed business associate agreement with every practice we support.
- Malware and virus protection that keeps digitally stored patient information safe.
- Backups so a failed computer does not take your records with it.
How we protect patient dataOur number one responsibility
- A signed business associate agreementWith every customer
- A secure office networkIntruders and unauthorized users kept out
- Malware and virus protectionOn the computers that hold patient data
- BackupsSo a failed computer does not take your records with it
- Kept informedYou are kept informed of changes and updates
Something not working? Start a remote support session
Our remote support portal lets us see the problem on your screen and help you fix it. Here is how a remote support session works.
Guides
Practical IT advice for dental offices
Plain-English guides to the IT questions practices ask us most.
Guide
How to back up a dental office
What to protect, the 3-2-1 rule and why a backup only counts once you have tested the restore.
Guide
A HIPAA Security Rule IT checklist
The IT side of the Security Rule for a dental office, from risk analysis to business associates.
Guide
How to protect a practice from ransomware
The everyday habits and safeguards that make an attack less likely and recovery faster.
Questions
Questions practices ask us
What does My Dental IT do?
We provide IT services built for dental offices. We secure your network, set up backups, protect your computers against malware, monitor your server, and install and maintain your computers, servers, practice management and billing software. We also set up internet and phone lines and remote access. See all of our dental IT services.
Do you sign a HIPAA business associate agreement?
Yes. Patient confidentiality is maintained through a formal HIPAA business associate agreement between My Dental IT and every customer. Read how our business associate agreement works.
Can you look after our practice management and billing software?
Yes. We install and maintain dental office management software and dental billing software, along with the computers and server they run on. Learn more about our dental software support.
How do I get help when something breaks?
Call us, email us or send a message from our contact page. If we ask you to, you can also start a session from our remote support page so we can see the problem on your screen.
Your patients come first. Let your network be our priority.
Tell us about your office and what is getting in the way. We’ll take care of the rest.